7-days Exchange/ Refund Policy
Exchange or refund can be made within 7 days of purchase providing that :-
- The item has not been worn, used or washed
- All product tags are presented
- The original packaging is intact and has not been damaged
- In case of shoes, the shoe box must be presented in original condition
- Contact Us
If you would like to return your order, please email us at firstname.lastname@example.org OR send message to us at our Facebook page OR contact us at (852)-2391 2772. You will then be provided with a return code. Please indicate the code on the parcel when you send back the package.
- Choose from one of the following ways to return the product :
(a) Return the product to one of our selected stores (free of charge), OR
(b) Send the product to us through courier with paid transport charges
- Once we receive the returned products and examine that it can satisfy all returning conditions, we will arrange refund at the soonest.